Negotiation is a key skill that, when mastered, can enhance communications and provide better results from communication. This one-day course will teach participants the basics of negotiation, how to prepare to negotiate, ways to respond to negotiation challenges, how to create win-win solutions, and how to create sustainable agreements.
How You Will Benefit:
- Develop the essential skills for a trainer
- Understand adult learning
- Know how to develop a training session
- Know how to add fun and games to your program
- Be familiar with delivery methods
What You Will Cover:
- Being genuine and humble
- Communication and presentation skills
- Nurturing a readiness to learn
- Principles of adult learning
- Learning methods
- Establishing a learning climate
- Dealing with the difficult
- Identifying your audience
- Performing a needs analysis
- Writing objectives
- Outlining the program
- Researching and writing the program
- Testing the program
- Types of activities
- Getting buy-in
- Using humor
- Quick and easy games
- Troubleshooting games
- Visual aids and presentation tips
- Managing questions and answers
- Scheduling breaks
- Evaluations
